Question 1

What is SupaMaritime?

Accepted Answer

SupaMaritime is operations software for commercial maritime: port and yacht agencies, ferry operators, merchant fleets and maritime associations. It has five modules, Agent, Ferry, Ferry Booking, Merchant and Guild, each a web app built around one kind of operator; Ferry, Merchant and Guild have a free plan. It replaces Excel, WhatsApp and email threads with records, deadlines and documents in one place. Data is hosted in Europe (application servers in Paris; databases in London under the UK adequacy decision, Frankfurt for Guild and Ireland for Ferry Booking), with role-based access control, row-level security and multi-factor authentication. SupaMaritime is a brand of SupaSailing S.L., Palma de Mallorca, Spain.

Question 2

Who is SupaMaritime for?

Accepted Answer

SupaMaritime is built for commercial maritime operators: port and yacht agencies handling port calls, disbursement accounts and crew changes; passenger and ro-ro ferry operators, and the inter-island lines, government shipping services and shipping agencies that sell their tickets; merchant shipping fleets (tanker, bulk, container, ro-ro, offshore support); and maritime and nautical associations running membership, dues, events and governance. Sister brand SupaSailing covers recreational yachting (fleet, brokerage, charter, shipyard, marina).

Question 3

How does SupaMaritime compare to SpecTec AMOS, ABS Nautical Systems, Sertica and ShipNet?

Accepted Answer

Those vendors are mature, heavyweight platforms with decades of maintenance pedigree, often well suited to large tanker and bulk operators already in their stack. SupaMaritime is a newer, browser-based SaaS for smaller and mid-market ferry, merchant and port-agency operators who want to start quickly: Ferry, Merchant and Guild have a free plan, and data is hosted in Europe. Side-by-side comparisons, including where each competitor is the better choice, are published under /vs/ on supamaritime.com.

Question 4

Where is SupaMaritime data hosted? Is it GDPR-compliant?

Accepted Answer

Application servers run in Paris (EU). Databases are managed PostgreSQL on Supabase: London, UK (covered by the EU adequacy decision) for Ferry, Merchant and Agent, Frankfurt for Guild, and Ireland for Ferry Booking. File backups are stored on Cloudflare R2. Data is encrypted in transit (TLS) and at rest by the hosting providers, with extra application-level encryption for MFA secrets, payment tokens and signing keys. Every customer gets a GDPR Data Processing Agreement, and the sub-processor list is published. Databases are backed up daily and kept for 7 days. SupaMaritime does not hold SOC 2 or ISO 27001 certification itself.

Question 5

Does SupaMaritime support MLC 2006 and STCW compliance?

Accepted Answer

In the Ferry and Merchant modules, crew hours of rest are checked against MLC and STCW limits and signed off by each crew member, and crew certificates carry expiry alerts. The compliance hub also covers ISM, ISPS, audits and drills, insurance inspections and vessel certificates, with SOLAS for ferries.

Question 6

Does SupaMaritime support CII, EEXI, FuelEU Maritime and EU ETS reporting?

Accepted Answer

No. SupaMaritime does not calculate CII ratings, EEXI, FuelEU Maritime, EU ETS or MRV/DCS emissions reports. For environmental record-keeping, the Merchant module covers MARPOL record entries for Annex I, IV, V and VI and Ballast Water Management records.

Question 7

What modules does SupaMaritime offer?

Accepted Answer

Five modules. Agent: port and yacht agency operations, with port calls, disbursement accounts, crew changes, vendor quotes, invoicing and AIS vessel positions. Ferry: maintenance, crew, documents and compliance (ISM, ISPS, SOLAS, drills, certificates) for passenger and ro-ro ferries. Ferry Booking: passenger booking and ticketing for inter-island shipping, with multi-stop voyages and seats per leg, fares from the operator's tariff, the agency counter and daily cash, manifests per call, offline QR boarding and cargo bills of lading. Merchant: the same fleet toolkit for merchant ships, with MARPOL and ballast water records. Guild: membership, dues, applications and vetting, directory, events and governance for maritime associations. Each module is a separate app with its own database; Cruises and Port are announced but not yet available.

Question 8

How long does SupaMaritime implementation take?

Accepted Answer

There is no fixed timeline: it depends on how many vessels, users and records you bring. On Ferry, Merchant and Guild you can open a free plan and start on your own; for any module you can book a demo and the team will walk you through setting up the module for your operation. Onboarding, configuration or data migration services, when agreed in an order form, are scheduled on dates agreed with you.

Question 9

Is there a free trial or demo?

Accepted Answer

Ferry, Merchant and Guild have a free plan, with no credit card required, so there is no time-limited trial to run out. Agent has no free plan: its paid plans are quoted for your agency. Ferry Booking is licensed per operator, with no commission on tickets; send a schedule and a tariff and we configure a free demo under your name. You can book a demo of any module at supamaritime.com/demo and the team will show you the module that fits your operation (port agency, ferry, passenger booking, merchant fleet or association).

Question 10

What's the difference between SupaMaritime and SupaSailing?

Accepted Answer

SupaMaritime (supamaritime.com) is the commercial brand: port agencies, ferry operators, merchant fleets and maritime associations. SupaSailing (supasailing.com) is the recreational brand: fleet, brokerage, charter, shipyard and marina software for yachting. Both are brands of SupaSailing S.L., with the same team and the same contract terms; the workflows are tuned to each audience.

The ERP for the Maritime Industry

Port Agency Dashboard

Ferry Operations Dashboard

Voyage Dashboard

Merchant Shipping Dashboard

Association Dashboard

Complete Commercial Maritime Software Suite

Agent

Ferries

Ferry Booking

Merchant

Guild

Cruise

Ports

Built for Your Operation

Deadlines Flagged Early

Built-in Compliance

Works in the Browser

Integrations available today

Compliance, certificates and documents across your fleet

Safety & Compliance

Asset Intelligence

Why Choose SupaMaritime?

One App per Operation

One App per Operation

Security engineered for maritime operations

Encryption in Transit and at Rest

Hosted in Europe

Row-Level Permissions

Security Logging

Daily Backups

Multi-Factor Authentication

Your Data Is Yours

99.5% Availability Target

Maritime Compliance

Explore More Commercial Maritime Solutions

Professional Ferry Management

Merchant Shipping Solutions

Maritime Association Software

All SupaMaritime Modules

Port & Yacht Agency Solutions

Commercial Maritime Solutions

Latest insights from the maritime industry

Dry Docking Commercial Ships: Planning, Surveys and Cost Control

Ship Agent: Role, Duties and Types of Shipping Agents

The ISM Code in Practice: Safety Management System, DPA and ISM Audits

Ready to transform your maritime operations?

Start Your Maritime Transformation

Complete Commercial Maritime Software Suite

Agent

Ferries

Ferry Booking

Merchant

Guild

Cruise

Ports

Built for Your Operation

Deadlines Flagged Early

Built-in Compliance

Works in the Browser

Compliance, certificates and documents across your fleet

Safety & Compliance

Asset Intelligence

Why Choose SupaMaritime?

One App per Operation

One App per Operation

Security engineered for maritime operations

Encryption in Transit and at Rest

Hosted in Europe

Row-Level Permissions

Security Logging

Daily Backups

Multi-Factor Authentication

Your Data Is Yours

99.5% Availability Target

Maritime Compliance

Latest insights from the maritime industry

Dry Docking Commercial Ships: Planning, Surveys and Cost Control

Ship Agent: Role, Duties and Types of Shipping Agents

The ISM Code in Practice: Safety Management System, DPA and ISM Audits